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hi adrian,
can you send the page to sangishetty.kiran@gmail.com
Now that we have disabled the age check page and then processed the test payment,
We are facing two more issues in the payment process where in
1. The success page after the payment is showing blank as the domainname.com/premium/ipn
2. The user status is turning active however the name is empty in the manage users page in the admin control.
Please let us know how can we fix them
ok thanks
1. I setup an testaccount and done a payment with it. when click on approval url which is returning to ourdomain.com/premium/ipn/ .(it is redirecting to ourdomain.com/enter/) page.
why it is happening.is some thing wrong in the code (I turn off the usermanagement system in the ccbill and it is dynamic pricing now).it should be dynamic billing or dynamic pricing ?
2 can we play wmv directly.i uploaded the file in flv folder without converting and it uploaded successfully and tried to play the video iam getting an error 200 stram not found and i found that it is taking the path as media/videos/flv/123.flv but my file is wmv
it is redirecting to my domain.com/premium/ipn/
the username is suspended in admin account.
i asked the client for ssh he said he will give me as soon as he give me the details we look in to big file upload problem
hi Adrian,
i received mail from a client regarding ccbill.
"A customer has complained of not being able to log in to your website. When we tried to resubmit Subscription Id 0311267601000003396's username and password, we received an error. Depending upon your configuration, this may be by design. If that is the case, please disregard this e-mail. If not, it is most likely a problem with a CCBill CGI file or another associated CCBill file which is misconfigured."
the dynamic billing is configured.
how can we fix it ?
where in our application or in ccbill
where should i change the return url in ccbill admin login or in our application.because it is a subscription page does it will recurr the payment as per subscription automatically
i will ask client for ssh login and licence key and let you know
waitng for reply
ok trying to be more clear
1. when iam trying to upload a video of size nearly 4 gb (wmv format) from admin using uload ftp. iam a getting blank screen after some time and when i again login and click on the videos tab i saw 6 videos with same name.the problems with huge videos only when iam tried upload small videos it is fine the script is running fine .can you tell me why it is happening.
This is another issue.
2.I got mail from ccbill
"We were unable to add a user to your website utilizing the CCBill User Management System. We have billed the user, but the user authentication information needs to be added to the corresponding website or their subscription will be cancelled.
The error we received from your server Never Reached!"
i think it is return url configuration issue can u tell me where to change.
when iam trying to upload videos from "upload from ftp" say video A(it is in wmv format) .After i click Add videos it is continously running and one empty index file is downloaded and script running is stoped and when i click on video tab in admin then i seen 6 videos with the same name "video A" and status of all is converting.Can you tell me what is the problem
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