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#1 2012-09-06 14:48:03

sinvenus
Member
Registered: 2012-02-01
Posts: 55

Thumb Preview

Hi

When I upload a movie, the Thumb appear gray and without any image.

Any solution to the problem?

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#2 2012-09-06 17:53:08

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Thumb Preview

Does this happen for all videos, or only specific (a few videos)?


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#3 2012-09-06 18:37:51

sinvenus
Member
Registered: 2012-02-01
Posts: 55

Re: Thumb Preview

All videos

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#4 2012-09-07 15:20:14

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Thumb Preview

Please drop us a email and we will check.


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#5 2012-09-07 21:02:50

sinvenus
Member
Registered: 2012-02-01
Posts: 55

Re: Thumb Preview

email sent

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#6 2012-09-07 21:48:45

ptsguy
Member
Registered: 2012-08-06
Posts: 135

Re: Thumb Preview

I think it does this on generate thumbs, I noticed a while back when instead of downloading the thumb I generated that it was creating thumbs real early on in the clip and they were almost all identical

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#7 2012-09-10 09:03:03

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Thumb Preview

It splits the thumbs through the entire video, unless the video is to short.


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