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#1 2015-12-04 23:28:23

donronca
Member
From: The Netherlands
Registered: 2012-12-27
Posts: 317
Website

[NOT A BUG] Video's stay on converting status

Last week i've add new video's
And converting Well...

2 days ago i've added new video's and the status will stay on converting..

And there is enough space for uploading.

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#2 2015-12-07 17:58:16

donronca
Member
From: The Netherlands
Registered: 2012-12-27
Posts: 317
Website

Re: [NOT A BUG] Video's stay on converting status

Anyone maybe have a solution for it?

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#3 2015-12-09 14:40:51

symtab
Administrator
Registered: 2010-08-23
Posts: 7,366
Website

Re: [NOT A BUG] Video's stay on converting status

this means that the conversion is not working correctly, please check tmp/logs/video-id.log. The most common solution is to check the paths in admin -> tools -> system check and also make sure you use a recent ffmpeg version (the default one that comes with centos 0.6.5 was released 6 years ago and it will not work).


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#4 2015-12-10 21:39:01

donronca
Member
From: The Netherlands
Registered: 2012-12-27
Posts: 317
Website

Re: [NOT A BUG] Video's stay on converting status

So it needs to be updated?

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#5 2015-12-11 06:31:40

symtab
Administrator
Registered: 2010-08-23
Posts: 7,366
Website

Re: [NOT A BUG] Video's stay on converting status

yes, thats one possible problem, i do not know for sure, send me access and i will check


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#6 2015-12-14 09:44:41

donronca
Member
From: The Netherlands
Registered: 2012-12-27
Posts: 317
Website

Re: [NOT A BUG] Video's stay on converting status

I've send you ssh access..

Regartz

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#7 2015-12-17 23:51:08

donronca
Member
From: The Netherlands
Registered: 2012-12-27
Posts: 317
Website

Re: [NOT A BUG] Video's stay on converting status

Did you had time to check?

Regartz

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#8 2015-12-21 20:05:39

donronca
Member
From: The Netherlands
Registered: 2012-12-27
Posts: 317
Website

Re: [NOT A BUG] Video's stay on converting status

hi adrian,

i've let someone update the ffmpeg to 2.8.4, but it still stays in converting mode.

regartz

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#9 2016-03-03 08:56:16

symtab
Administrator
Registered: 2010-08-23
Posts: 7,366
Website

Re: [NOT A BUG] Video's stay on converting status

Make sure cron is also added and running. Send me ssh root and i also check. If everything is installed correctly it will work.


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