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#1 2015-04-28 19:12:38

komisore
Member
Registered: 2014-04-12
Posts: 17

Photo Album upload failure

Hi

I am using ASP2 and I have uplaoded folders to the FTP to import as albums using the option Photo>>Add>>Upload from FTP>>Load All Folders

In total i have uploaded 196 folders to the FTP, when I try to import I receive a message saying

"!Failed to create 188 albums!"

Sucessfuly created 8 albums!

The 8 albums created have been in a processing state for the last 12 hours and are not available and the other 188 that failed have albums created when you try to manage the photos

1. is there a limit to the number of albums that can be imported at one time?
2. How can I finish the import of images in processing state?
3. There is a problem with the Pager while managing photo's it displays more pages than there are actually available when you select a page with no content it displayes the error "No photo albums found!" and removes the pager links

can you help please

Thanks

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#2 2015-04-29 05:58:42

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Photo Album upload failure

There shouldnt be any limits. Please send me access to your server and i will debug.


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#3 2015-04-29 20:02:09

komisore
Member
Registered: 2014-04-12
Posts: 17

Re: Photo Album upload failure

Thanks, I have sent you an email

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#4 2015-04-30 06:01:45

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Photo Album upload failure

I checked yesterday, but i was not able to find a solution yet. Will continue today.


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#5 2015-05-10 19:03:39

komisore
Member
Registered: 2014-04-12
Posts: 17

Re: Photo Album upload failure

Hi Adrian
think I have found the root cause of this issue but need you to confirm/verify

I think the issue is caused by the use of special characters in either file or folder name, for the albums I was trying to upload the files were named as follows

file (1).jpg, file (2).jpg etc

and I had one folder that had this special character é

After I removed all occurrences of these characters I was able to upload the previously failed albums, the reason I need your confirmation is that the 8 albums that I said were originally succesfull contained special characters in their filenames, specifically "(" and ")"

could you advise please?

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#6 2015-05-11 04:51:54

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Photo Album upload failure

Yes, this could be the problem. Did all the rest of the albums have other special characters except ( and )? The script allows manipulation of filenames with special characters (i even added code special for this, because clients from china for example have all kind of filenames), but there still might be a bug which i missed.


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#7 2015-05-11 19:57:32

komisore
Member
Registered: 2014-04-12
Posts: 17

Re: Photo Album upload failure

No the only chars I had was ( and )

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