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Sir,
i have send you 3 messages and i didnt get answer. i hope was technical problem and you didnt get my message.
Im trying to login to my client area on your site but i cant. i try recovery password page but didnt work...i not get any email.
Thank you
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Im having the same problem, they won't reply to my emails. The related videos are not working and they will not respond to my emails.
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Mr Thiva.
Your email adress is the reason that you cannot receive any reply and cannot recover passwords.
I have wrote about it under other of your posts here, seems you do not follow such things.
Every email sent to your email account is not delivered and we receive only multiple annoying back warnings.
Our system is sending emails from 3 different accounts, 3 different hosts, so it cannot be a problem.
Change your email address (and host) and then try to write. Yahoo is well known for rejecting lot of proper emails.
Mr xporncluub,
you were informed that we cannot do anything until we can connect your website and see videos,
also until we can connect your ftp at reasonable speed.
I don't know why, but for us your server was very slow and made impossible to watch any video, impossible to work with files via FTP.
Today we checked your site, it was little bit faster and so I immediately did what you asked about and emailed about it.
Maybe you did not note it or need to clear browser's cookies?
Last edited by Nuevolab (2013-09-27 08:47:43)
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Dear nuevolab.
When yahoo rejected your emails??
Before i buy your player and contact to you i get your answer well.
when i register as client again i get confirm email in my yahoo mail.
Last edited by thiva7 (2013-09-27 10:38:21)
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Dear nuevolab.
When yahoo rejected your emails??
Nobody knows when and why Yahoo block emails, even those from gmail account.
Thousands of people complain that.
We have many clients with many different email accounts, also those with yahoo emails.
And we can contact them without a problem.
But in your case it looks like:
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:.........@yahoo.gr
retry time not reached for any host after a long failure period
I am not going to discuss such things here. This is not right place, this is not Nuevolab forum.
If you buy Ford car, do you look for help or complain it at Mercedes?
You have many options to contact Nuevolab, there is dedicated forum, PMs, you can use different emails as I suggested.
Sad you didn't try, but was first to complain on public forum, which is not even product's forum.
Last edited by Nuevolab (2013-09-27 13:27:00)
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The NuevoLab forum:
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thiva7 wrote:Dear nuevolab.
When yahoo rejected your emails??Nobody knows when and why Yahoo block emails, even those from gmail account.
Thousands of people complain that.We have many clients with many different email accounts, also those with yahoo emails.
And we can contact them without a problem.
But in your case it looks like:A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:.........@yahoo.gr
retry time not reached for any host after a long failure periodI am not going to discuss such things here. This is not right place, this is not Nuevolab forum.
If you buy Ford car, do you look for help or complain it at Mercedes?
You have many options to contact Nuevolab, there is dedicated forum, PMs, you can use different emails as I suggested.
Sad you didn't try, but was first to complain on public forum, which is not even product's forum.
1)I never say i not belive you about if you get my email or not. i just ask as noob why in some cases i get message and now i didnt.so i think this is noo something bad from my side.
You correct about ford - mercendes think, is more correct to use nuevo forum than here.
I know my option about how i can contact to you, and i use the way, i dint know about yahoo problem and is not my job to know it,
I use contact page 2-3 times and i dint get answer .thats i saw first time. No problems with yahoo. ( WICH I DIDNT KNOW ABOUT )
Yesterday and today i have Pm by email with you as option.... is work better and i get answers ok about that...but is not work for me with you.
And you know what i mean ( i not post it public for now ) so i want to find solution about that.
and i will use all options to have solution
Last edited by thiva7 (2013-09-28 12:35:39)
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