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#1 2015-08-02 00:21:21

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Errors after server migration

Hello Adrian,

Having trouble with admin timing out on uploads after migrating to a new server. Also, not sure dns maybe why, but videos not playing on some servers. Can you please have a look? login emailed.

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#2 2015-08-02 21:33:03

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Errors after server migration

Yes, will check.


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#3 2015-08-02 21:39:30

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

ok changed login.. sent email

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#4 2015-08-06 01:35:20

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

Still having trouble. Please check email.

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#5 2015-08-06 16:41:20

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Errors after server migration

Sorry for my delay, had to release a new version to fix some security problems.


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#6 2015-08-06 17:34:16

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

Ok, will you be able to check today?

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#7 2015-08-09 17:10:16

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

Hey Adrian I got ffmpeg installed and upload size limit increased but upload still not working

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#8 2015-08-10 05:13:13

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Errors after server migration

You get the same error with nginx 502 timeout?


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#9 2015-08-10 05:57:53

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

This page can’t be displayed

•Make sure the web address http://upload.shegotass.info is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.

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#10 2015-08-10 06:15:02

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

I'm basically dead in the water right now. I can't understand what could be the problem if I got ffmpeg installed, size limit is 1024MB and all the media folders are 777 I'm not sure what the frick is happening right now

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#11 2015-08-10 06:24:02

cybra
Member
From: U.S Carolinas
Registered: 2012-02-15
Posts: 117
Website

Re: Errors after server migration

Maybe we need to upgrade the script or something just to get it working

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#12 2015-08-10 17:31:15

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Errors after server migration

Like i told you via email, the problem is the server configuration. Either apache or nginx is not configured correctly. You are using plesk which means i cannot simply modify the config files, i need to know where in the plesk admin i have to change this, and unfortunately i do not know this....you are using a combo of nginx + apache which complicates things even further.


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#13 2015-08-10 17:32:25

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Errors after server migration

See screenshot:
Screenshot_from_2015_08_10_20_39_28.png


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#14 2015-08-10 17:33:45

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Errors after server migration

This means the following config needs to be changed in nginx: client_max_body_size 1024m; however i cannot do this because plesk overwrites the config. Searching on google does not tell me where plesk has this stuff in admin. I recommend hiring someone that knows about plesk.


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