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#1 2014-02-08 07:36:58

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Videos not converted to mp4?

When someone uploads a video its set to mp4 but when I approve the video it will not play unless I change it to FLV.  Can someone help me fix this?

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#2 2014-02-10 00:10:15

MrPulse
Member
Registered: 2013-03-05
Posts: 107
Website

Re: Videos not converted to mp4?

I discovered the same problem this day: all videos i uploaded past week are not converted in mp4 but only in flv.
In media/videos/mp4, files are not present but in media/videos/mobile folder, mp4 files are presents and works. In the logs folder appears nothing

Have you same issue?

Last edited by MrPulse (2014-02-10 00:22:33)

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#3 2014-02-10 04:11:28

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

No I see the file in media/videos/mp4

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#4 2014-02-10 09:01:05

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

Hmm...what does the conversion log say?


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#5 2014-02-12 06:36:52

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

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#6 2014-02-12 07:07:24

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

tmp/logs/video-id.log


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#7 2014-02-12 20:39:55

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

http://www.xpornclub.com/tmp/logs/560120.log  here is the log for one of the videos that does that.

This is the video http://www.xpornclub.com/560120/militar … rains-out/     I had to change it to FLV to make it work.

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#8 2014-02-14 07:04:59

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

Pfff...weird problem. Basically FLV conversion fails and MP4 conversion works, but the video only plays in FLV. Does this happen often? Also is the mp4 file present?


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#9 2014-02-14 08:47:42

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Yes Mp4 file is there in the folder.  Happens with every user uploaded video.   But not when uploaded from admin.

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#10 2014-02-14 09:05:14

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

Hmmm...can you disable the flash uploader and test if it happens again?


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#11 2014-02-15 07:51:37

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

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#12 2014-02-19 04:32:21

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Still did not work after changing to non flash uploader

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#13 2014-02-19 07:46:03

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

Hmmm...will check. I think i have your credentials.


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#14 2014-02-19 18:32:44

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Let me know if you need them again.

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#15 2014-02-21 09:18:32

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Any update?  Its still the same issue.

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#16 2014-02-23 20:13:14

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Did you get a chance to take a look at it?

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#17 2014-02-24 07:49:19

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

Checking today. Sorry for my delay.


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#18 2014-02-28 22:59:06

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Hey don't forget to check that for me.

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#19 2014-03-05 18:28:12

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

I know you're busy but can you please try to fix this for me.  Its really annoying when I have to manually change each video to FLV to get it to work right.

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#20 2014-03-06 06:46:37

symtab
Administrator
Registered: 2010-08-23
Posts: 7,501
Website

Re: Videos not converted to mp4?

Checking now.


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#21 2014-03-06 07:28:01

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

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#22 2014-03-10 08:01:28

xpornclub
Member
From: California
Registered: 2012-01-01
Posts: 445
Website

Re: Videos not converted to mp4?

Did you ever figure anything out? Cause I still have the problem.

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