Mobile videos player not working.

donronca · 2015-10-27 21:35:49

i've a problem with the video player for the mobile version. first i thought it was a problem by cloudflare. but it isn't

the videos won't play if i change the player settings from flowplayer html5 to something else.
do someone know what i need to to to let it work again..

btw. on the desktop browser all videos are playable...

i've added a server for streaming videos..

Regartz

Diego

Last edited by donronca (2015-10-27 21:48:20)

symtab · 2015-10-28 05:51:15

Please email me, without actually checking i cannot tell you what is wrong.

donronca · 2015-10-28 16:21:19

I've send you an email.. Also i'll send you admin login

symtab · 2015-10-29 06:09:53

Replied yesterday.

fitboy · 2015-10-29 16:25:34

I have that, too. The only player I can use is Flowplayer HTML5 - all other players don't work at all :-(

symtab · 2015-10-30 06:19:45

You get a black screen or the video file is not found?

fitboy · 2015-10-30 08:47:08

It only shows a black screen, for nuevo, for flowplayer - only flowplayer html5 works.
did you get it working for donronca?

symtab · 2015-10-31 07:19:59

Not yet. He said he found a fix.

@fitbox: email me access and i will check.

donronca · 2015-10-31 17:35:28

I've send you an email.

The video's Will work When i change it to main server save it and then change it back to the streaming.

Than the video
Will play on mobile

fitboy · 2015-11-02 12:36:22

email sent, thanks!

donronca · 2015-11-05 14:04:42

@adrian have you maybe time to look into it.

Regarts
Diego

symtab · 2015-11-06 07:23:18

Ahh...sorry, i understood from your last email that you fixed the problem. Will check today.

donronca · 2015-11-06 15:54:54

Thanks

donronca · 2015-11-09 13:36:13

Did you look into it?

Regartz

fitboy · 2015-11-09 14:44:52

I'm having the same problem now, too. We fixed the player license issue but now I also can't play videos from mobile devices (including tablet). Also using streaming (but setting back to progressive doesn't make a difference).
The player loads up, I can click on slo-mo and full screen etc - also the video preview image displays. but the player won't play back the video.
Works fine on desktop, just like donronca describes.
Appears to be something in video start/stop/playback.
:-(

ivatigoal · 2015-11-11 20:44:45

Which browser are you using on the mobile device? At my site it does the same like you when I am over WiFi but works ok when I am with 3G. Using dolphin browser it works fine.

donronca · 2015-11-11 23:24:03

It don't work on safari and chrome on iPhone

symtab · 2015-11-12 07:16:44

Are all of you using the nuevo player?

symtab · 2015-11-12 11:35:23

In templates/defboot/video_view_videojs.tpl.php find this line:

VHelper_video_stream::url_mobile(TRUE, $this->video['video_id'], 'mp4', $this->video['server'])

change with:

VHelper_video_stream::url_mobile(TRUE, $this->video['video_id'], $this->video['server'])

Fix will also be included in 2.0.12.

symtab · 2015-11-12 11:37:21

Also in misc/nuevo/config.php and misc/nuevo/config_embed.php and misc/nuevo/config_premium.php find:

$video_mobile = VHelper_video_stream::url_mobile(TRUE, $video_id, $video['ext'], $video['server']);

replace with:

$video_mobile = VHelper_video_stream::url_mobile(TRUE, $video_id, $video['server']);

Also if you use flowplayer, modules/video/player/config.php.

fitboy · 2015-11-12 14:09:45

hm, thanks, but it didn't work for me :-(
Tested on iphone and Samsung S4, on Safari, Chrome and others. Also didn't make a difference if Wifi or 3G.
It appears that on mobile devices including tablet, another version of the player is loaded compared to Desktop. Would it have to do with that?

ivatigoal · 2015-11-12 17:48:18

In my case i dont even find those strings in the files you say. The player loads the time is correct but there is no actual play. As i mentioned before if i use dolphin browser it plays fine

symtab · 2015-11-13 07:07:03

Are you both using nuevo?

fitboy · 2015-11-13 07:45:28

yes... nuevo... and like ivatigoal says, the player loads but no playback.

fitboy · 2015-11-13 16:22:37

also, after applying the fixes to the code, flowplayer-html5 doesn't work with rtmp streaming anymore (progressive still works).
(although I'm not 100% sure if rtmp streaming and fp-html5 worked before...)

Adult Script Pro Community Forums

#1 2015-10-27 21:35:49

Mobile videos player not working.

#2 2015-10-28 05:51:15

Re: Mobile videos player not working.

#3 2015-10-28 16:21:19

Re: Mobile videos player not working.

#4 2015-10-29 06:09:53

Re: Mobile videos player not working.

#5 2015-10-29 16:25:34

Re: Mobile videos player not working.

#6 2015-10-30 06:19:45

Re: Mobile videos player not working.

#7 2015-10-30 08:47:08

Re: Mobile videos player not working.

#8 2015-10-31 07:19:59

Re: Mobile videos player not working.

#9 2015-10-31 17:35:28

Re: Mobile videos player not working.

#10 2015-11-02 12:36:22

Re: Mobile videos player not working.

#11 2015-11-05 14:04:42

Re: Mobile videos player not working.

#12 2015-11-06 07:23:18

Re: Mobile videos player not working.

#13 2015-11-06 15:54:54

Re: Mobile videos player not working.

#14 2015-11-09 13:36:13

Re: Mobile videos player not working.

#15 2015-11-09 14:44:52

Re: Mobile videos player not working.

#16 2015-11-11 20:44:45

Re: Mobile videos player not working.

#17 2015-11-11 23:24:03

Re: Mobile videos player not working.

#18 2015-11-12 07:16:44

Re: Mobile videos player not working.

#19 2015-11-12 11:35:23

Re: Mobile videos player not working.

#20 2015-11-12 11:37:21

Re: Mobile videos player not working.

#21 2015-11-12 14:09:45

Re: Mobile videos player not working.

#22 2015-11-12 17:48:18

Re: Mobile videos player not working.

#23 2015-11-13 07:07:03

Re: Mobile videos player not working.

#24 2015-11-13 07:45:28

Re: Mobile videos player not working.

#25 2015-11-13 16:22:37

Re: Mobile videos player not working.

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